Apple Apologizes for FaceTime Audio Bug, Delays Software Update Fix Until Next Week

BY Rajesh Pandey

Published 1 Feb 2019

FaceTime Group Video Calling 2

Apple has issued a statement apologizing for the FaceTime bug. It has also delayed the rollout of the software update to fix the bug until next week.

The company says that it disabled Group FaceTime as soon as it was made aware of the issue. Apple also thanked the Thompson family in its statement for first reporting the bug.

“We have fixed the Group FaceTime security bug on Apple’s servers and we will issue a software update to re-enable the feature for users next week. We thank the Thompson family for reporting the bug. We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone’s patience as we complete this process.

We want to assure our customers that as soon as our engineering team became aware of the details necessary to reproduce the bug, they quickly disabled Group FaceTime and began work on the fix. We are committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible. We take the security of our products extremely seriously and we are committed to continuing to earn the trust Apple customers place in us.”

Do you think this apology from Apple is enough, especially since it was made aware of the bug 10 days ago? Apple has disabled Group FaceTime since early this week to ensure that the privacy of iPhone users is not compromised in any way.

[Via MacRumors]