SquareTrade Drop Test Labels iPhone X ‘Most Breakable’ and ‘Most Expensive to Repair iPhone Ever’

BY Rajesh Pandey

Published 6 Nov 2017

After conducting six different drop tests on the iPhone X, SquareTrade — the gadget insurance company — has called the iPhone X as the “most breakable” and “most expensive” iPhone ever to repair.

On the very first face down drop, the iPhone X cover glass shattered and the display became unresponsive. Even the Face ID module was affected due to the fall and stopped working properly. For more data and to ensure that this was not a one-off incident, SquareTrade dropped different iPhone X from different angles. Interestingly, the side and back drop tests did the most damage to the internals of the device, though the exterior only had minor scuffs and dings. The back drop led to the rear glass panel completely shattering with loose shards of glass being exposed which made the device difficult to hold.

The iPhone X performed similarly in other drop tests and could not emerge unscathed from any of them.

Shot Test: Meant to simulate a phone falling off the roof of a car, the shot test showed that the iPhone X is prone to damage from a variety of drops. While the screen and back panel did experience cracks, the biggest damage came from both Face ID and the new “home” swipe command failing.

Tumble Test: Sixty seconds in the Tumble Bot was no friend to the iPhone X either. Although the screen was able to recognize touch through cracks suffered during the test, the “home” swipe command failed, stranding users in the app that happened to be open.

The iPhone X only managed to pass one test with flying colors where it was submerged in five feet of water for up to 30 minutes. This was no thanks to its IP67 water-resistant rating, though even it has its own limitations.

In the end, SquareTrade gave the iPhone X a breakability score of 90 which means the device is at a high risk of breaking or malfunctioning if dropped. You can get a bit of a peace of mind by buying AppleCare+, though it is particularly expensive for the iPhone X. SquareTrade also offers its own insurance options for the iPhone X which is significantly cheaper than AppleCare+. The two-year insurance plan will cost you $129, while the three years option will set you back by $159.