Getting ‘Your issuer does not yet offer support’ error while adding credit or debit card to Apple Pay? Here’s why

BY Jason

Published 21 Oct 2014

apple pay image

Apple Pay, Apple’s NFC based mobile payments solution launched this Monday, alongside iOS 8.1. The Apple Pay set up process requires you to add your credit or debit card from the Passbook app, but many people are reporting problems while doing this.

The error many people get when trying to add their card says “Your issuer does not yet offer support for this card. Learn more about currently supported cards, or ask your issues if they offer cards that support Apple Pay.” The cause of the error, as you might expect is that your bank or specifically the type of card you own, isn’t supported.

Apple Pay currently accepts cards from these banks:

  • American Express
  • Bank of America
  • Capital One Bank
  • Chase Visa
  • Citi
  • Merrill Lynch Credit
  • US Trust
  • Wells Fargo
  • J. P. Morgan

In a support document, Apple further breaks down compatibility, detailing which types of cards are supported. Apple also notes that corporate cards can’t be used with Apple Pay. Here’s the compatibility chart:

apple pay supported bank cards

Apple said that more than 500 banks have signed up to be on Apple Pay, so while the list is currently small, the company will soon start adding more banks.

Did you successfully set up Apple Pay on your iPhone 6 or iPhone 6 Plus? Let us know in the comments below.