How to Fix iPhone Application crashing issue

BY Jason

Published 18 Jul 2008

If you are having trouble with an iPhone application downloaded from the App Store where it opens up and immediately exits (crashes) every time you try to launch it then here are some solutions that you might want to try out to resolve the problem.

It appears that the reason for the application crashes that many iPhone users have reported is due to a problem with Digital Rights Management (DRM) that is embedded in each iPhone app installed via the App Store.

There are some solutions that you can try to fix the problem:

Reboot iPhone

Perform a hard reboot of your iPhone, i.e turn your iPhone off completely, by pressing and holding the Sleep/Wake
button (on top ) for a few seconds then slide the red
slider. Turn it back on by holding the Sleep/Wake button until the
Apple logo appears. This can clear potentially problematic data,
preventing some type of crashes.

Delete the iPhone Application:

If the above solution does not help, try deleting the application from your iPhone and then re-sync it back to your iPhone.

To delete an application from your iPhone, simply press and hold on the application icon on your iPhone’s home screen until it begins to wiggle along with other application icons (just as you would to rearrange them). A small black circle with an "x" on it should appear on the top-left corner of the icon. Tap on the "x" of the iPhone app that is giving you trouble to uninstall it.

When thats done, sync your iPhone with iTunes which should result in the application you just deleted to get synced to your iPhone again.

Few iPhone users have observed that re-downloading the deleted application directly from iPhone’s App Store (rather than using iTunes on your computer) also helps in resolving the crashing problem.

Restore iPhone:

If deleting the application or full reboot does not resolve the crashing issue, try performing a restore of your iPhone.
Connect it to your Mac or PC and, in iTunes, click the Restore button
under the Summary tab. Please do remember restoring the phone will erase contacts,
calendars, photos and other data on the phone, but will restore
automatically backed-up information including text messages, notes,
call history, contact favorites, sound settings, widget settings, etc.

Let us know which of the above solutions resolved your application crash issue. In case you have figured out some other way of solving this problem, please do share it with us in the comments section below for the benefit of fellow readers.

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