How to fix iPhone battery percentage getting stuck or not updating on iPhone 6s or iPhone 6s Plus

BY Osas Obaizamomwan

Published 8 Feb 2016

There have been numerous reports from owners of the iPhone 6 or iPhone 6s Plus, stating that their battery percentage icon is no longer updated. Meaning, these iPhone users have no idea what battery percentage their device is really at. At times the battery percentage will drop below 20 percent and jump back up to 60 percent without any warning. While the the majority of these issues appear on the iPhone 6s and 6s Plus, it seems to have occurred on other iOS devices as well. Check out a simple way to fix the issue when it crops up. 

Fix your iPhone battery’s stuck percentage

Apple has recognized the issue and is supposedly researching a fix that they will include in their next iOS update. On their own support page Apple states, “If you change the time on your iPhone 6s or iPhone 6s Plus manually or change time zones when traveling, you might notice that the battery percentage doesn’t update.” So, that’s what they are saying could be the cause, but don’t have a software fix. So while we wait for that to get pushed out, we can do a little troubleshooting on our end.

  1. Make sure that your iPhone’s data and Wi-Fi are on and connected
  2. Open Settings -> General -> Date & Time
  3. Toggle the switch for Set Automatically Off and On again. The switch will turn gray, then green.
    Date & Time - iOS
  4. Restart the iPhone by holding down the Sleep/Wake and Home button until you see the Apple logo

Once your device has restarted you should see the battery icon back to normal. Some users have also said that simply messing around with the date and time can also temporarily fix the error. Simply, toggle Set Automatically  ON/OFF multiple times, or switch time zones as well.

If these steps do not work, well, here is what Apple says, “If this happens again and you didn’t change the time or time zone on your device, contact Apple Support. Apple is aware of this issue and is investigating the cause and a solution.”

Let us know if this solution worked for you in the comments section.